At Pupsol, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases on Pupsol.com. By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information to provide a seamless shopping experience:
Personal Information: Name, email address, phone number, billing and shipping addresses
Payment Information: Credit/debit card details, PayPal or other payment method information (processed securely by our payment partners)
Account Information: Login credentials, purchase history, and preferences
Device & Usage Data: IP address, browser type, operating system, pages visited, and interactions on our website
This information helps us personalize your shopping experience, process orders efficiently, and improve our services.
2. How We Use Your Information
We use your data for:
Order Fulfillment: Processing purchases, delivering products, and communicating order updates
Customer Support: Responding to inquiries, complaints, and refund or exchange requests
Marketing & Promotions: Sending offers, newsletters, and updates (you can opt out anytime)
Website Improvement: Analyzing trends, improving content, and optimizing website performance
Fraud Prevention & Security: Detecting and preventing unauthorized transactions
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance user experience
Remember login credentials and shopping cart contents
Analyze website traffic and behavior
Deliver personalized ads
You can manage cookie preferences in your browser settings, but disabling some cookies may affect website functionality.
4. Sharing Your Information
Pupsol does not sell, rent, or trade your personal information. However, we may share your information in the following situations:
With trusted third-party service providers for payment processing, shipping, and analytics
To comply with legal obligations or protect our rights
In case of a business transfer, merger, or acquisition (customers will be notified)
We ensure that all third parties maintain strict confidentiality and security of your information.
5. Data Security
We implement advanced security measures to protect your information, including:
Secure servers and encrypted connections (SSL)
Restricted access to personal data
Regular monitoring for unauthorized access or breaches
While we strive to protect your data, no online system is 100% secure. By using our website, you acknowledge and accept this minimal risk.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data
Opt out of marketing communications
To exercise any of these rights, contact us at contact@pupsol.com.
7. Third-Party Links
Our website may contain links to external websites. Pupsol is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Pupsol does not knowingly collect information from individuals under 18 years old. If you believe we have inadvertently collected data from a minor, please contact us immediately to remove the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updated policies will be posted on this page with a “Last Updated” date. Continued use of Pupsol indicates your acceptance of the updated terms.
10. Contact Us
For questions, concerns, or requests regarding your privacy, contact our support team:
📧 contact@pupsol.com
