Terms of Service

User Agreement

Welcome to Pupsol. By accessing or using our website, services, or purchasing any products from Pupsol (“we,” “us,” “our”), you agree to the following Terms of Service. These Terms are designed to protect our customers, ensure transparency, and deliver a trusted shopping experience. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting Pupsol.com, placing an order, or interacting with any service on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, our Privacy Policy, and all additional policies displayed on our website.

If you do not agree with these terms, please discontinue use of our website immediately.

2. Eligibility

To purchase from Pupsol, you must:

Be at least 18 years old, or have parental/guardian consent
Provide accurate, complete, and current information during checkout
Use our website only for lawful purposes

We reserve the right to refuse service, cancel orders, or limit purchases at our discretion.

3. Products & Descriptions

We strive to ensure all product images, descriptions, sizing details, and specifications are accurate. However, slight variations may occur due to screen settings or manufacturing updates.

Pupsol reserves the right to:

Update product information
Modify designs or features
Adjust prices without notice

We guarantee only the quality and features explicitly listed on each product page.

4. Pricing & Payment

All prices listed on Pupsol.com are final and shown in your selected currency.

We accept multiple secure payment methods, including major cards and digital wallets.
By purchasing from Pupsol, you agree that:

Your payment information is valid
You authorize us to process your payment
Prices may change due to sales, promotions, or currency adjustments

Fraudulent orders will be canceled immediately.

5. Shipping & Delivery

We offer fast and reliable shipping worldwide.

By placing an order, you agree that:

Shipping times may vary depending on location
Delays may occur due to customs, weather, or courier issues
You are responsible for providing the correct shipping address

For full details, see our Shipping Policy.

6. Returns & Refunds

If you receive a damaged, incorrect, or defective item, you are eligible for an exchange or refund.

To qualify:

Contact us within 7 days of receiving your order
Item must be unused and in original packaging
Provide proof of issue (photos/video)

For full details, refer to our Refund Policy.

7. Order Cancellation

Orders can only be canceled before they are shipped.
Once shipped, cancellations are not possible, but you may request a return (if applicable under our Refund Policy).

Pupsol can cancel orders at any time due to:

Payment issues
Stock unavailability
Suspicious or fraudulent activity

8. Intellectual Property

All content on Pupsol.com, including:

Images
Descriptions
Logos
Branding
Layout and design

is the exclusive property of Pupsol and protected by copyright laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Responsibilities

By using our website, you agree NOT to:

Perform unauthorized data scraping
Copy or misuse product content
Attempt to hack, disrupt, or damage our website
Use Pupsol products for unlawful activities

Violation may result in legal action.

10. Third-Party Services

Pupsol may use third-party shipping, analytics, and payment providers.
By using our website, you consent to the sharing of essential information required to complete your order.

We are not responsible for: